it really is pitiful to have to report that my a number of e-mails to Customer Relations have not been answered as of up to now October 29, a complete lack of the most elementary courtesy towards an 84 yrs outdated Initially-Course passenger and Frequent Flier….
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I've flown your airline 2 instances in the final twelve months and experienced one particular man that works for me to fly previous 7 days on the non cease flight you fellas can’t even obtain a non halt flight on time.
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I too had an absolute nightmare of the flight with them. I filled out their 1500 phrase criticism form by slicing it right down to The purpose that even I didn't have an understanding of what I had gone through.
all to usually, management is contacted when points go wrong…this isn't a type of letters…..i am calling american Airways customer service due to a wonderful flight attendant named MARITA LORDI (FA #9
My son experienced the worst knowledge on your airline. I are not able to tell you the affect it had….He was resulting from fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday night 10 several hours prior to his flight. He was then on hold for an incredibly very long time though they were wanting to reroute him. He experienced an audition with the Pittsburgh Symphony around the Monday morning the following day. Then the routed him on An additional flight with quite negligible the perfect time to transfer. 30 minutes. He got to your airport, that flight was delayed and he would pass up the transfer. They identified another flight but only one seat, which he couldn't do as a result of The reality that he needed to buy his cello. Time following time he was on keep plus the brokers weren't very helpful. Ultimately he ended up obtaining to just accept the only real likelihood which was a flight to Charlotte followed by a stay overnight and after that on to Pittsburgh hopefully an hour or so ahead of audition. They mentioned they might not give him a lodge voucher above the cellphone or at the ticketing spot, but there could be a great deal of men and women handing them out in Charlotte.
Even with what occurred on this celebration, we hope you can carry on to pick out American Airways for the vacation requirements. We are going to work hard to make sure that you receive the service you be expecting and deserve.
I are already looking to receive a response from someone in customer service, Marjorie Nir, I used to be awarded two X $200 voucher however the “Click the link †button only requires me back again to the AA web site.
be there? And then NO place for them to remain til early morning!! I hope There exists some payment for me in this example. I was really unsatisfied Using the way American Airways taken care of my flight.
The crew associates had been essentially the most non caring I have at any time been on a flight with. It reminded me off my days during the hotel small business after we had union and non union groups. I won't ever fly American again I I should go west I will travel.
Charlestown to Akron worst boarding working experience at any time. Gate 38 b. A greyhound bus terminal is healthier operate. Good luck in your new careers
American Airways,i am so dissatisfied !!! I had this type of hard time with my disabled kid!! You shed my stroller seat belt, i had to wander the many way on the airport Keeping my four several years outdated daughter…and immediately after standing a person hour for the baggage claim they explained to me to get in touch with your shopper service ,guess what? They might’nt do nearly anything!! it proceeds? unbelievable!!!
I will never be use AA again!! I booked a flight for me and my son to affix our family members on family vacation. Long Tale short a little something arrived up and we've been not able to go right now. I identified as your organization with about a weeks see. Canceled the battle with telephone rep John; who was extremely polite. He didn't say just about anything about the level of demand I might be take place for canceling the flight. I named back again to check with about the cost and I used to be informed that I might be cost $two hundred by AA and $50 with the resource I accustomed to ebook the flight for each particular person. Which i might have a $fifteen credit history for every man or woman… I requested to speak to her supervisor and Michelle Morgan was the individual I following talked to. She was no help, I asked to talk to her supervisor and blog here she or he said that there was nobody previously mentioned her. I explained to her that I was positive that there was anyone higher than her. Last but not least she said which i could visit the customer relations Internet-web page. Yet again I requested her two times for her supervisor’s title and she replied client relations. I again informed her I needed the title of her direct supervisor, the individual that she claimed to…the name specified was Jalia Elisidi .